Refund policy

If you are considered a consumer or user, you have the right to withdraw from the contract made within a period of 14 calendar days counting from the date of delivery of the contracted product, without the need for any justification.

To exercise the right of withdrawal, you must notify your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, or email).

You can use, if you wish, the withdrawal form model that appears below, although its use is not mandatory:

Model withdrawal form according to the annex of the TRLGDCYU (you can copy and paste the following form in an email and complete your data if you wish to withdraw from the contract)

For the attention of ZATACA SYSTEMS, SL, with address at c/La vendimie, 6, 03320, Torrellano (Alicante). Contact I hereby inform you/we inform you that I withdraw/we withdraw from the purchase contract of the following product/s/service/s _______________ [identify product], whose contract was made on ___/___/20__, and was received with date ___/___/20__

Name and surname of the CUSTOMER/S:________________________________ Address of the CUSTOMER/S:________________________________________ Date of communication of withdrawal:___/___/20__

Regarding the subscription to the APP, you have three months to withdraw from it, counting from the date of installation and connection to the Air Guardian Device.

In case you cancel the APP subscription and later reactivate it, you will have 14 days to withdraw, as long as you have not made use of it, because the moment you start the execution of the digital content supply, you lose your right of withdrawal in accordance with the provisions of article 103, m) of the TRLGDCYU, giving your express consent to this end with the acceptance of these contracting conditions.